Guest directory

Welcome to the Aura Hotel in Balatonfüred!

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First of all we would like to wish you a pleasant stay and an enjoyable time in our hotel.

In this guest directory We will try to answer all your questions, that might occur during your stay.

Please, read it carefully, because some information might be important for you.

On the first page you can find information about Veszprém county and Balatonfüred. The next

pages will give you informations about our services.

It is important, that you read and keep the hotel’s Fire Prevention Regulations.

Should you have any further questions, please, do not hestitate to call the Reception desk or ask the staff for help.

We wish you a pleasant stay, Aura Hotel Balatonfüred

Balatonfüred

The town of Balatonfüred is located in the county of Veszprém. It is the capital of administrative district of Balatonfüred.

Referred as the “Capital” of the northern bank of Lake Balaton, it is also the oldest holiday resort around the lake. Regarding the number of nights spent at commercial hotels it is the sixth most popular city in Hungary. It is also a major sailboat marina.

History

The surroundings of Balatonfüred were already inhabited by prehistoric men. The first known residents were the Romans, their presence is indicated on several excavated church ruins and tombstones. The first written record of its name dates back to 1211 and was mentioned on an estate register made by the Abbey of Tihany.

An upswing took place at the beginnig of the 19th century, during the “Reform Era”. The town theatre - constructed entirely of wood - provided a major entertainment for the guests during summertime. In 1831 Sándor Kisfaludy opened the first Hungarian speaking permanent theatre of Transdanubia, built by donations, with the support of Tihany Abbey and the people.

Sights of interest

On July 26. 1825 János Szentgyörgyi Horváth organized the first Anna Ball in his mansion in honor of his daughter Anna Krisztina. It has become a tradition and a major event, being held every since year . On István Széchenyi’s initiative - a Hungarian Count – the first steamboat of the Balaton named “Kisfaludy” was put into operation in 1846, followed by the construction of a shipyard later on.

Another major development period started at the beginning of the 1900’s by filling up the lakeshore reclaiming more land. A promenade was laid out, private villas were erected and the southern wing of the hospital was opened.

Following World War II. the next upswing stage started in the 1960’s. In 1966 the XXVII. FICC (International Camping Caravanning Club) Rally took place in the city, which demanded the construction of a camping site for 400 persons. In 1971 the town of Balatonfüred was declared the Number 1. Spa and Holiday Resort of Hungary. In 1987 Balatonfüred achieved the title of „International Town of Grapes and Wine”.

Places to visit

Jókai Mór Memorial House: Mór Jókai wrote his famous novel “The Golden Man” in this house, built in 1870. At present it is a memorial museum to visit.

Lóczy-cave: The nearly 150 m long and 20 m deep special limestone cave was named after the world famous researcher of Lake Balaton, Lajos Lóczy. It’s really worth a visit.

Vaszary Villa: One of the most prestigious and significant building of Balatonfüred. It houses mostly exhibitions of fine art and serves as a venu for evening events like literature and music performances.

Hospital for Cardiology: (Bathhouse, Erzsébet Sanatorium, National Hospital) 1728 - the present day buildings were constructed between 1836–1871.

Nagyvendéglő: (The “Big Restaurant”) - 1748 - the present day classicist building was constructed 1802–1848, part of the building is the “Kursalon” (opened 1879), famous for Anna Balls, and the roofed promenade (Panteon of Balatonfüred) - today Anna Grand Hotel.

Pálóczi Horváth Ádám Mansion: rebuilt 1787–1867 by William Teasdale (engineer of the Chain Bridge in Budapest) - today János Ferencsik School of Music.

HOTEL SERVICE FROM A TO Z

Aid help Should any problem arise, please turn to the Reception 0 - 24 hours.

Air-conditioning in room All rooms are equipped with air conditioning, which can be individually controlled with the thermostat on the wall. Please use it with a closed door and windows.

Air-conditioning in the communal areas The restaurant, bar and lobby are all centrally air conditioned.

Bathrobe One bathrobe per person is available in your room.

Bed linen If you need an extra blanket, pillow or linen replacement, please make your request at the Reception desk or consult the chambermaids during the day.

Bed linen replacement daily We can replace your bed linen when requested. Please, let the receptionists or the cleaning staff know about your wish. You can get information about the fees at the Reception desk. After 3 nights the replacement is free of charge. Take care of our land! Protect the water sources with less washing.

Bible Bible is available in the drawer of the bedside table.

Bicycle rent Bicycles can be rented at the Reception.

Breakfast Substantial buffet breakfast is offered to our dear guests in our restaurant every day 7:30 - 10:30 am. You also have the option to have your breakfast in your room for an extra service charge.

Check in / Arrival Our guests can occupy the hotel room on the day of arrival from 2pm. They can store their luggage in the luggage room before they occupy their rooms.

Check out / Departure On the day of check-out, we kindly ask you to leave your room until 10am. If you wish to extend your departure time, please consult with the Reception about the possibilities and extra charges. To find out more about the availability of a late checkout or extension on the day of departure, please contact the Reception.

Cleaning The rooms are cleaned every day. If you need extra cleaning, please inform the Reception about it.

Cold Breakfast package Upon request, cold packed breakfast is available instead of hotel breakfast on the day of departure. Please place your request by 5 pm on the previous day.

Computing help Should any IT problem arise, please contact the Reception desk.

Concierge Service If you would like to inquire about different programs, sights of the region or ticket reservations, our colleagues at the Reception desk will be at your service.

Credit card The following credit cards are accepted by our hotel: Visa, Visa Electron, MasterCard, Maestro.

Currency exchange In our hotel, there is no possibility for currency exchange. You can settle your bill in HUF or EUR. The change will be given to you in HUF or in the given currency. The type of currency return will d epend on how your invoice is issued.

Curtain Each room is equipped with transparent and dim curtains.

Dietitic meals Please check with the Reception for available diatetic services.

Doctor Please contact the Reception desk if you have any health problems so that our colleagues can call for a doctor or an ambulance. Emergency medical service: Balatonfüred, Csárda u. 1. Tel: +36 87 580 888

Electric roller Electric rollers can be rented at the Reception.

Electricity Voltage in Hungary is 220V/50Hz. Adapters, telephone chargers are available at the Reception.

Event The Aura Hotel is the ideal venue for business or family events. For further information, please contact our staff at the Reception!

Extra blanket It can be requested at the Reception

Fire The whole area of the hotel are equipped with smoke detectors. In case of fire when hearing the alarm bell, please take the escape route, which is shown on the door of your room.

Fire exit Escape route is indicated on the sign placed on the door of your room.

Fitness room It is available free of charge for our guests every day from 8 am to 8 pm

Gift Certificate Surprise your loved ones and friends with an “Aura Hotel ” gift voucher for fun, relaxation and comfort. Please contact our staff at the Reception,who will happily support you with the purchase of the voucher. Our staff is at your disposal at the Reception regarding the purchase.

Hair dryer A hair dryer is available in every bathroom.

Heating The desired temperature in your room can be set by the thermostat fixed on the wall. It only works if the windows and doors are closed.

Information materials Programs flyers, maps, schedules, restaurant offers are available at the Reception.

Internet We ensure free wi-fi access in the rooms and communal areas.

Internet terminal For using the internet - if required - we can also provide a laptop with a printing capability. Please contact the Reception!

Invoicing It takes place at the Reception desk.

Ironing If you have items to be ironed, please contact the Reception desk. We can provide you with a flatiron and an ironing board.

Ironing service Please indicate your ironing needs at the Reception, our colleagues will pick up your clothes. After ironing your clothes will be returned to you in your room. About the fees please contact the Reception.

Laundry Our hotel manages cleaning, washing and ironing of your clothes. If you need this service please contact our colleagues. The price list is displayed at the Reception.

Laundry bag It’s in the closet. Please place the clothes to be cleaned in the laundry bag. The cleaning costs are to be paid on departure at check-out.

Lobby You can enjoy the offers of our drinkbar in the hotel lobby.

Lobby bar Buble Bar is opened every day between 10 am and 10 pm 8:00, we also provide room service

Lost properties In case you lose or find something, please inform the chambermaids or the Reception desk.

Luggage rack It can be found by the wardrobe in your room and it is suitable for storing packages and parcels.

Luggage room If you wish to leave your luggage in the hotel after moving out of your room, the luggage room at the Reception desk is at your disposal.

Luggage transport If you need assistance for luggage transport, please contact the Reception.

Meal times Breakfas is from 6:30 am to 10:30 am, diner is from 6:30 pm to 9:30 pm. You can have lunch in ou Bubble bar every day from 12 am 5 pm. Room servie is also available.

Newsletter You can register for it through our website. https://aura-hotel.hu/newsletter-subscribe.html

Newspaper Daily newspapers can be found in the lobby, weekly newspapers can also be read digitally here.

Nordic Walking Sticks Nordic Walking Sticks can be rented at the Reception

Parking The parking fee is in the outdoor parking place with gate, and secured by camera: 1st June – 31th August: 3 000 HUF / car / night 1st September – 31th May: 2 500 HUF / car / night If you book your room directly, we can offer you - 50% discount from the parking fee.

Payment methods You can pay in cash (HUF, EUR), by credit card, by SZÉP card. Invoicing takes place at the Reception desk.

Pets We are sorry but pets are not allowed.

Photocopying It is availabe at the Reception.

Pillows If you find our pillows are not what you like we are happy to offer you that may be more suitable: Plume pillow Small pillow with lavender Small pillow with aloe vera Satin wool cushion

Please do not disturb If you do not want to be disturbed, please hang the sign on the door handle.

Pure Spa Wellness There is unlimited use of the Pure Spa Wellness section: Finnish sauna, infra sauna, Stollen sauna (a dry sauna with stone walls, heated up to 100 °C), steam bath, drinking fountain, ice fountain, dip pool, 34 -36 °C pleasure pool, outdoor pleasure pool (available seasonally)

Radio Radio stations can be listened to on the television, the channel guide can be found in the back of the guest directory.

Room furniture 2 chairs, 2 beds, 1 table, 1 table lamp, socket, colour LCD televison set, 2 bedside tables, wardrobe, dressing mirror, 2 reading led lamp, 1 minibar and 1 room-safe.

Reception Our Reception service is around the clock (24 hours). Should you have any questions, please dial “9” from you room to reach the Reception. We ensure continuous check-in and check-out. Invoicing: It takes place at the Reception.

Safe The hotel rooms are equipped with a safe.

Sanitary items They are available for purchase at the Reception (body lotion, razor, toothbrush, toothpaste, tissues, feminine hygiene products, etc)

Schedule info Schedule information on public transportation is available at the Reception for buses, trains, ferries etc.

Sights in the area You can get information about programmes and current events in the area from our colleagues at the Reception desk.

Shoehorn A shoehorn is available in your room

Shoe cleaning A shoe cleaning machine in the lobby and a shoe cleaning cloth in the room are available. To use our shoe cleaning service please contact the Reception.

Slippers If requested, they are available at the Reception, 990.-HUF/piece

Smoking Our hotel has 40 non-smoking rooms. Smoking is only allowed in designated areas.

Stationery, notepad These items are available in your room.

Taxi If you would like to order a taxi, our colleagues at the Reception desk will be ready to help you.

Technical failure In case of a technical failure, please inform the receptionist.

Television Every room has a LCD television set with a remote control.

Telephone It can be found in every room.

Television channels in the room You can find the current programs on tv. There is a channel information sheet by the TV set. Should any problem arise, please turn to the Reception.

Thermometer It can be requested at the Reception desk.

Ticket Tickets (e.g. entering tickets) can be arranged through the Reception.

Towels In every room you can find 1 bath mat, besides 1 face towel and 1 bath towel, 1 wellness towel, for each person. If you need a clean towel, please leave the old one on the floor. Take care of our environment and protect it with less washing!

Transfer service In case you need one, please inform the Reception.

Trash You can find a dustbin in each room and bathroom.

Umbrella Can be requested at the Reception desk.

Wake-up Call You can order it through the Reception.

Wardrobe The wardrobe in you room has hanger bars and shelves.

Website On our website you can read about our current deals and package offers. www.aura-hotel.hu

Window Each room of the hotel is equipped with soundproof windows.

Writing paper It is available in your room.

EMERGENCY EXITS, ESCAPE ROUTES

Please let us introduce you to a few fire safety requirements:

• The hotel premises can be used only in accordance with their purpose.
• Combustible, flammable substances are forbidden to be brought in.
• It is forbidden to use in-room heaters and electric cooking appliances.
• The hotel and the room terraces are non-smoking.
• It is prohibited to throw cigarette ash, matches or combustible waste into the trash bin.
• In case of fire alarm take your personal values and ID card with you and leave the building following the map of escape routes placed on the inner side of the room door.
• Before leaving please close the windows of the room.
• Please always follow the instructions of the safety services of the hotel and the staff. If you notice fire or fire conditions, please inform the hotel Reception.
• Room rates

You can find informations about our current packages and special offers here: www.akademiahotel.hu, where you can also subscribe to our newsletter.

Our prices included the following services:

• Accommodation
• Boutique buffet breakfast in the L’Aura restaurant
• Boutique buffet diner in the L’Aura restaurant
• unlimited use of the Pure Spa Wellness section: Finnish sauna, infra sauna, Stollen sauna (a dry sauna with stone walls, heated up to 100 °C), steam bath, drinking fountain, ice fountain, dip pool, 34 -36 °C pleasure pool, outdoor pleasure pool (available seasonally
• bathrobes in the rooms
• unlimited wireless access to the internet in the entire territory of the hotel (Wi-Fi)